Kitchen and Laundry Appliance Manufacturers Must Leverage Online Presence and Support, J.D. Power Finds

frank lampard

TROY, Mich.–(BUSINESS WIRE)–Whether it be on Facebook, Instagram, YouTube or online retailer websites, kitchen and laundry appliance manufacturers must stay connected to their customer base online, according to the J.D. Power 2020 Kitchen and Laundry Appliance Satisfaction Studies,SM released today.

Unsatisfied kitchen and laundry appliance customers have a tendency to be more vocal about their experiences, especially online, than those who are satisfied,” said Christina Cooley, At Home intelligence lead at J.D. Power. “It is imperative that manufacturers are creating an ecosystem for their customers where shoppers and purchasers can access educational video tutorials and customer testimonials to offset the negative reviews online shoppers are seeing. The more customers are educated on product features, the easier it will be for them to use the products effectively and efficiently, therefore increasing satisfaction.”

The Kitchen Appliance Satisfaction Study and the Laundry Appliance Satisfaction Study, now

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Sink and Bathroom Shop | Kitchen Bathroom Laundry | Brisbane

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Renovating your kitchen, bathroom or laundry, or building a new home can be a daunting experience. If you want objective, professional advice on which fitting to choose, speak to one of our in store specialists. Better yet, visit one of our showrooms so you can touch and feel the sink or tap before you buy. In the unlikely event you don’t see what you want displayed in our showrooms, we can get it in for you.

We are suppliers of kitchen, bathroom and laundry products, including accessories, appliances, baths & spas, laundry, kitchen sinks, tapware, toilets and vanities. Our aim is to service both retail and trade customers by providing quality products sourced locally or from overseas at competitive prices, backed up by service that is both friendly and knowledgeable. Whether you are renovating your kitchen, bathroom or creating a new home, the Sink and Bathroom Shop

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